Trebor Posted January 12, 2022 Posted January 12, 2022 It would be good if we had the ability to report bugs, illegal activity, botters, etc in game with one button it can take a screen shot and allow you to place a description of what happened. It would be tied to the character/email account so that the gm team can view it and respond to the user asap i would say have it go to a group mailbox for the gm team and/or support so it can be acted on asap 6
rayun Posted January 12, 2022 Posted January 12, 2022 I think its very useful, as it wouldhave proper timestamps and even location from ingame info. Not sure about "group mailbox" of gm team though, when game gets big enough it would get overflooded with things and become inefficent. Maybe in game report could create support ticket under reporting user (in same system as support ticket on web, so both in same place).
Trebor Posted January 12, 2022 Author Posted January 12, 2022 7 hours ago, Rayun said: I think its very useful, as it wouldhave proper timestamps and even location from ingame info. Not sure about "group mailbox" of gm team though, when game gets big enough it would get overflooded with things and become inefficent. Maybe in game report could create support ticket under reporting user (in same system as support ticket on web, so both in same place). So true, a group mailbox would get full quickly, but yes a support ticket for sure. Date/time stamp and it can even come back in game with a ticket number too?
Shid0x Posted January 12, 2022 Posted January 12, 2022 9 hours ago, Trebor said: It would be good if we had the ability to report bugs, illegal activity, botters, etc in game with one button it can take a screen shot and allow you to place a description of what happened. It would be tied to the character/email account so that the gm team can view it and respond to the user asap i would say have it go to a group mailbox for the gm team and/or support so it can be acted on asap Afaik this is already planned, i think lazy mentioned it during a stream. 1 1
Trebor Posted January 12, 2022 Author Posted January 12, 2022 1 minute ago, Shid0x said: Afaik this is already planned, i think lazy mentioned it during a stream. So much discussed I could have easily missed this, thank you. Just rolling off the top of my head in ideas I have thought of over the years
Flowan Posted January 12, 2022 Posted January 12, 2022 56 minutes ago, Trebor said: So much discussed I could have easily missed this, thank you. Just rolling off the top of my head in ideas I have thought of over the years I like all your idea's so far.. so keep them coming
Winniethenoob Posted January 12, 2022 Posted January 12, 2022 (edited) In a perfect world we wouldnt need this, alas... Edited January 12, 2022 by Winniethenoob Spelling
Beedee Posted December 29, 2022 Posted December 29, 2022 Ontop of reporting ^ Add the option to follow up by offering to block the user's text in chat / ability to friend or message the person reporting. Also allow this option without having to report. This allows players to filter out problematic players / bots from flooding the chat / preventing harassment.
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