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HoneyBuns

Game Master
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Posts posted by HoneyBuns

  1. 1 hour ago, lobalty said:

    im having problems with the game, i got disconnected frequently and the antivirus close the game because a malware. i fixed it, it blocked the game agian.

    It's a false positive, caused by something we added in the patch the other day. Lazy explained it on Discord like this

    Quote

    Themida is an industry standard tool to protect executables. It does some fancy technical things like "pack" the executable and protects some areas to prevent cheaters from modifying the game for cheats. The tool by itself is entirely safe (not safe for sanity of cheaters). Unfortunately some anti-virus incorrectly detect it as a virus since some people who make viruses also use themida. If you are having issues with your anti-virus please add an exclusion for trose.exe, the steps for this will depend on your anti-virus software. 

    Add trose.exe to the exception list of your firewall and antivirus program. We are in the process of fixing this so that it won't happen in the future

  2. There was a LOT of confusion in this event last year, so I decided to make a whole new event guide.  Hopefully we will be able to improve this event for next year 🤞

    Dust off your dancing shoes, 💃 🕺 the Ballroom event has started.

    YOU NEED TO BE LEVEL 75 OR HIGHER TO GET THE COSTUMES

    Lacrima is the main ingredient in this event, and it drops everywhere from monsters that are near your level. No clue what Lacrima is or why she wants it but once you have gathered some, talk to [Event Info] Felice Fete in Junon Polis and she will teleport you to the Grand Ballroom.  You will need one Lacrima each time you enter, not just the first time.

    - If you have at least 6 Lacrima in your inventory and talk to Felice two times (without accepting her offer to teleport you to the Ballroom), she will have an option to buy a True Hero's Emblem for 5 Lacrima.
    felice dialog.jpg


    Felice's sister, [Event Info] Lucille Fete, is inside the ballroom and she sells dance scrolls and a firecracker. When you buy a dance scroll, you actually get 2 scrolls- 1 (F) for female characters and 1 (M) for male characters. If you time it right with a friend (or your second character), it will look like they are actually dancing together. Characters with high charm will get more than one of each per purchase.

    lucille 1st dialog.jpg

    To leave the Ballroom, just walk out of this door
    ballroom exit.jpg


    - If you talk to Lucille with the True Hero's Emblem and at least 210 Lacrima in inventory, she will have the option of a special gift. That gift is the Felice Party Wear.  NOTE: There are no shoes, hat or gloves for this set.
    felicewear dialog.jpg
    felice party wear (2).jpg


    -When enough Lacrima is spent with Lucille (by buying firecrackers and the dance scrolls), the Grand Duke will spawn in the center of Junon Polis, near Felice.   Unlike the monsters during the Halloween Invasion, this guy is not at all aggressive. Whoever kills him will get the drop, a Golden Crystal.  Felice will exchange that for a True Hero's Emblem but remember, you can also just buy one.
    When the Grand Duke spawns, inside the Ballroom, the Gate Crashers will spawn. More about them in a minute.

    NOTE: No one can be teleported into the Ballroom when there is a Grand Duke spawned in the city.
    big dude cropped.jpg

    - To get the Lucille Party Wear, you must first buy 10 of each item in Lucille's shop. After that, when you ask to see her shop, you will find two new options The Robot Dance scrolls for 20 Lacrima each, and option 6 (be sure you have enough Lacrima in inventory)
    lucille 2nd dialog.jpg
    lucille partywear.jpg

    -
    To get the Leopold Sets, you need to get a quest.

    Put the Felice Party Wear on the AVATAR tab (not costume) and talk to Lucille again and pick option 6.
    lucille dialog 3.jpg

    She will recognize that you are wearing Felice Party Wear and give you the quest "Dance Your Best" . The Gate Crashers look like the Grand Duke, only smaller and not shiny.
    gate crashers.jpg

    If there are not already Gate Crashers in the Ballroom, you can either wait until someone else buys stuff from Lucille or you can do it.  The amount seems to vary, but once you see them in that room, quickly go kill 10 then talk to Lucille again (with at least 210 Lacrima in inventory).
    getting the dance quest.jpg

    Return once you have completed the quest (and once again, with at least 210 Lacrima in inventory) and she will give you the option to buy one of the Leopold sets. NOTE: you will have to do repeat this each time to get a Leopold set.
    lucille dialog leopold.jpg

    AZURE LEOPOLD
    azure.jpg

    SCARLET LEOPOLD
    scarlet.jpg

    VIOLET LEOPOLD
    violet.jpg

    None of the sets in this event have any stats or substats but at least the Leopold sets do come with shoes. 👠

    Have fun dancing, Roserians

    • Thanks 4
  3. 23 hours ago, MagicianTrent said:

    First it happened on one of our laptops running AVG virus protection saying there was virus in the trose.exe file. Now it just happened on my gaming pc where Windows security says there is a virus in the trose.exe file.

    My question is what is all of a sudden in the trose.exe file to make them quarantine the trose.exe file?

     

    additional info i found:

    Typical behavior for Trojans like Trojan:Win32/Acll is one or more of the following:

    Download and install other malware.

    Use your computer for click fraud.

    Record your keystrokes and the sites you visit.

    Send information about your PC, including usernames and browsing history, to a remote malicious hacker.

    Give remote access to your PC.

    Advertising banners are injected with the web pages that you are visiting.

    Use your computer to mine cryptocurrencies.

     

     

    Screenshot 2024-04-16 192844.png

    We added a security measure with the latest patch that is causing these false positives.  Here is how Lazy explained it on Discord
     

    Quote

    Themida is an industry standard tool to protect executables. It does some fancy technical things like "pack" the executable and protects some areas to prevent cheaters from modifying the game for cheats. The tool by itself is entirely safe (not safe for sanity of cheaters). Unfortunately some anti-virus incorrectly detect it as a virus since some people who make viruses also use themida. If you are having issues with your anti-virus please add an exclusion for trose.exe, the steps for this will depend on your anti-virus software. (edited)
    Jump

    To further explain and clarify
     

    Quote

    We incorporated themida into our client update on April 1st. We even included it in our patch notes so there is no ill-intent here. Unfortunately it currently does trigger false-positives with a few (not all) anti-viruses. This is something we are actively working on. Themida has a plethora of features that can be optionally enabled / disabled. We specifically chose this technology as compared to other more invasive technologies which install themselves as essentially a root kit on your machine (e.g. easy anti-cheat, battleye, denuvo, etc.). Our position is not in-favor of these kind of technologies and we operated the game for 16 months without any such solutions. Unfortunately, some players have forced our hand due to an increased amount of cheating in the game. This is one of our solutions to mitigate that problem and we continue to work on more.

    You can safely continue to play ROSE after adding trose to the exception list

  4. 33 minutes ago, SirGar said:

    But is there an issue with Shirley? Couldn't find her the other day...

    We can see the NPC names from a much greater distance now and if you have the Lost Children quest, Shirley should have an exclamation mark above her name too.
    shirley.jpg

  5. 4 hours ago, Heatfist said:

    When? 🥲

    would be nice to have those unique accs in game and the other goodies!

    I was just looking at them. They would have to be changed since everything is for level 50 (from the olden days before there was no minimum level to enter OT) and now you can't enter until 130 but it's something we can look into;

    • Like 1
  6. 1 hour ago, bingo said:

    @HoneyBuns do you remember the accessories from Obvilion temple? Rajaj... or something similar 😃

    Ring, Earring and Necklace of Raj'aj - they were possible rewards for doing that quest from Jorgus that required Ruven's Tokens. They are still in the database but not in the game right now, since the tokens are not in the game

    • Sad 2
  7. 3 minutes ago, jefferyLow said:

    Good Evening Rose online management 

    how to get the Support Ticket 

    i very new in Rose online  please advise Thank you

     

    Follow the instructions in this guide to make a support ticket..

  8. 12 hours ago, marus said:

     

    I have deleted the email address I used to sign up for my account. Is there a way to change my email address to a different email address?

    Please make a support ticket and include all of the information. If you need help making a ticket, check this topic

  9. If you are asking about a game account from when Gravity/Warpportal ran the game, sadly those accounts are gone forever. When Rednim bought the license, no player or account information was included.  Everyone here starts with a fresh, new account.

    If you are asking about an account made on this server (2022 or later) and you are still having this problem, please make a support ticket.

  10. 6 hours ago, chapado171q said:

    Hello, when I go to access my account it says that it doesn't exist, can anyone gm help me please?

    We never delete accounts, even if they are inactive.  You will get that message if you have mis-typed your email or password. Remember that passwords are case sensitive so check your caps lock key.  We recently had a game update so any login manager or mod will not work  Just take your time and type the info manually/

    If you continue having issues, please make a support ticket so we can help you.

  11. On 12/6/2023 at 3:41 AM, windrell said:

    Doesn't seem I can start the game when I close it. And then I just have to patch it again. Anyone know how to fix this?

    1-1.png

    It can take up to 15-20 minutes the first time before the play button lights up. Just let it sit there and don't worry, it won't take long after the first time.

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