craZYfather Posted December 14, 2023 Share Posted December 14, 2023 Hello guys . i already deleted ros.toml but still have a crashed issue. what should i do? pls help. Link to comment Share on other sites More sharing options...
lazypenguin Posted December 14, 2023 Share Posted December 14, 2023 Hello, please try one of these options: Updater troubleshooting: Pre check Open task manager and close all rose-updater.exe Close all open clients Option 1: Reset manifest Delete updater/ folder from installation directory (e.g. C:\Program Files\ROSE Online) Restart updater Option 2: Force redownload Delete trose.exe rose.vfs data.idx trose-legacy updater/ from installation directory (e.g. C:\Program Files\ROSE Online) Restart updater Option 3: Nuclear option Delete every file except rose-updater.exe Restart updater 2 Link to comment Share on other sites More sharing options...
craZYfather Posted December 15, 2023 Author Share Posted December 15, 2023 Link to comment Share on other sites More sharing options...
scott19785 Posted December 15, 2023 Share Posted December 15, 2023 pls help me Link to comment Share on other sites More sharing options...
lazypenguin Posted December 15, 2023 Share Posted December 15, 2023 35 minutes ago, scott19785 said: pls help me Some players have reported a similar issue and that waiting for it to reach 91% it worked after that. Sorry for the trouble. 2 hours ago, craZYfather said: Please delete the `updater/` folder in your installation directory and try updating again Link to comment Share on other sites More sharing options...
craZYfather Posted December 16, 2023 Author Share Posted December 16, 2023 where can i find the folder? i deleted all files. and redownload the game but still same issue appeared. tnx Link to comment Share on other sites More sharing options...
Zurn Posted December 16, 2023 Share Posted December 16, 2023 The updater folder is in the ROSE Online folder, if you can’t find it right click the desktop icon for rose and click open file location 1 Link to comment Share on other sites More sharing options...
Jeoclave Posted December 22, 2023 Share Posted December 22, 2023 I'm having the same issue and here were the troubleshooting that I did. but still did not work - Restarted my PC -Uninstall the Roseonline -Restarted my PC -Deleted the Rose online folder -Download new installer and installed the program Did not work, -Tried to uninstall and delete the rose online folder -install the program into different local drive, no go I CANNOT LOG IN! T_T Link to comment Share on other sites More sharing options...
craZYfather Posted January 2 Author Share Posted January 2 what should i do? thanks. Link to comment Share on other sites More sharing options...
nicoooss Posted January 2 Share Posted January 2 20 minutes ago, craZYfather said: what should i do? thanks. HI, im having the same problem. i can start the game but the log in screen never comes up.. Link to comment Share on other sites More sharing options...
Ratelband Posted January 2 Share Posted January 2 (edited) same problem here, deleting updater file doesn't work edit: this time this option did work. thanks for the support Option 2: Force redownload Delete trose.exe rose.vfs data.idx trose-legacy updater/ from installation directory (e.g. C:\Program Files\ROSE Online) Restart updater Edited January 2 by Ratelband Link to comment Share on other sites More sharing options...
nicoooss Posted January 2 Share Posted January 2 i've completly deleted the rose online program folder and done a complete instal again. the first time the updater got to the 100%, took a long time (15 min). but still when the game starts i cant log in.. and second time starting the updater it stops at 93% again Link to comment Share on other sites More sharing options...
nicoooss Posted January 2 Share Posted January 2 2 hours ago, Ratelband said: same problem here, deleting updater file doesn't work edit: this time this option did work. thanks for the support Option 2: Force redownload Delete trose.exe rose.vfs data.idx trose-legacy updater/ from installation directory (e.g. C:\Program Files\ROSE Online) Restart updater Got a tip from suppport. need to uncheck the use legacy client box underneath start. it worked for me hope it will work for you to ! Link to comment Share on other sites More sharing options...
HoneyBuns Posted January 2 Share Posted January 2 3 hours ago, craZYfather said: what should i do? thanks. Make sure to uncheck the "Use Legacy Client" under the Play button Link to comment Share on other sites More sharing options...
Laxus0814 Posted January 3 Share Posted January 3 please help..im still stuck to this "waiting" for almost 6 months..any tips? i want to play again..thank you Link to comment Share on other sites More sharing options...
HoneyBuns Posted January 3 Share Posted January 3 12 hours ago, Laxus0814 said: please help..im still stuck to this "waiting" for almost 6 months..any tips? i want to play again..thank you ROSE requires Windows 10 x64 v 1607 or higher; Home or Pro only. Link to comment Share on other sites More sharing options...
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