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Forums or Discord for main source of info?????


LordAlbion
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1 hour ago, HoneyBuns said:

Information will be posted at both once we have info

The problem is that the downtime was not announced properly. In my opinion a downtime like this should be even scheduled and the players should be notified on before hand. That's the professional approach. Not "Let's take the servers down to install a patch and place a shitty post on discord.".
If there was a post here on the forum (and the other platforms too) which said "Later today at 5pm (EST) we are putting the servers offline to update the game. Expect the servers to be offline for a few hours." then everything was totally fine.

The devteam could have prepared this a bit better and @Rebus as community manager should have communicated (with your help perhaps) this with the playerbase properly.

Edited by Zeror
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You get more information on Discord, which is a bit frustrating - But at least it's somewhere.
 

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l3nn0x — Today at 22:37

Hello everyone, unfortunately we have some bad news to share: the server will be down for longer than planned. We're very sorry about the current downtime. All of our hands are on deck to fix it as soon as possible!

 

https://discord.com/channels/679185885903978520/1052684721341091890/1054890354341576714

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Garnet — Today at 00:01
We are trying to adress some bad stuff we have seen today like the severals crash that happened before we shutted down the server to apply the patch (wich was planned for tuesday anyway but we entered in maintenance earlier because of this, they are all hard ones obviously -_-')

https://discord.com/channels/679185885903978520/679185885903978532/1054911415024099472

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