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Posted (edited)

Seen a lot of people who got banned unable to make a ticket since they are also banned on the website, which is where they have to make a ticket.

 

Allow players to make a ticket on their banned accounts. This way they won't have to make a new account just to make a ticket 

 

It also saves time for support team since they won't have to waste time trying to verify if the account truly belongs to the same player or not.

This way they can ask why they are banned and if possible appeal it. 

 

Edited by Lulullaby
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