Cant access to play. Please help gm.

[AntingAnting]

Good day admins, i cant access my account, please help... I just log in on different ip when im out of town for vacation... Thank you in advance

[AntingAnting]

Just now, AntingAnting said:

Good day admins, i cant access my account, please help... I just log in on different ip when im out of town for vacation... Thank you in advance

Please help gm team...

[AntingAnting]

Why does my acct got block from log in? Please help admin gm team. Thank you in advance... Last time i log in i was out of town for vacation using different ip.

[HoneyBuns]

As mentioned here, if your account is banned, you will have an email from Rose stating the reason.  If you do not have an email like that, then your account is fine so just keep trying until you are able to log in.

[HoneyBuns]

As mentioned here, if your account is banned, you will have an email from Rose stating the reason.  If you do not have an email like that, then your account is fine so just keep trying until you are able to log in.

[Artsy1]

Looks like you got banned

[Boplax]

17 hours ago, HoneyBuns said:

As mentioned here, if your account is banned, you will have an email from Rose stating the reason.  If you do not have an email like that, then your account is fine so just keep trying until you are able to log in.

I dont recieve any email regarding of any issue/banned from the game. Please fix/help me from this matter. Thank you admins/GM team

[HoneyBuns]

7 hours ago, Boplax said:

I dont recieve any email regarding of any issue/banned from the game. Please fix/help me from this matter. Thank you admins/GM team

If you did not get an email stating that you've been banned, just keep trying until you are able to log in.

[KEVIN COSTNER]

hi Gm we have same issue please help me i change the gmail by mistake

[Avatar]

3 hours ago, KEVIN COSTNER said:

hi Gm we have same issue please help me i change the gmail by mistake

If you’ve changed your account email to one you don’t have access to, then please submit a support ticket: https://forum.roseonlinegame.com/support/

[Maurice chuy]

Gm please help, my account has been banned and I received and emal, but there is no reason why I was banned. I am not sure what violations I have done. Can you please help. 

[HoneyBuns]

4 hours ago, Maurice chuy said:

Gm please help, my account has been banned and I received and emal, but there is no reason why I was banned. I am not sure what violations I have done. Can you please help. 

Please check your support ticket

[Maurice chuy]

Where can I check my support ticket? 

[HoneyBuns]

On 7/2/2023 at 9:02 AM, Maurice chuy said:

Where can I check my support ticket? 

Click on "Support" at the top of every forum and website page