[The Application freezes and crashes each time I enter a dungeon or change character]

Anyone having the same issue? Please help.

[Lost item mall costume during most recent reset.]

The team already added the points back to my account. Thanks!

[Lost item mall costume during most recent reset.]

18 minutes ago, Avatar said:

I’m sorry that your IM items were effected by this. If your IM items have disappeared, then please submit a ticket here. You will absolutely receive your points back so that you may repurchase the same item from the mall. 

If you need any guidance on how to fill out a ticket, please see this post.

Thank your for your quick response. I've already submitted a ticket for this. Hoping to hear from you guys the soonest.

[Lost item mall costume during most recent reset.]

Same issue. They already replied to this topic but for the item mall items? They should refund us for it as this is real money that we're talking about. @admins